We attended a valuable day at Phonak, which focussed on building individuals knowledge and skills in regards to hearing aids and assistive technology. The hands on nature meant team members were able to access new learning regardless of the knowledge they already have in their kite. Everyone was able to take something from the day.
We collected feedback from individuals around their key learning from the day and have summarised these below.
What were the main things you learned?
- How to use the Roger Installer to load the virtual receiver off the Roger X onto the rechargeable Sky Marvels
- The nomenclature and how to find the information
- Pairing the Touchscreen
- Why the mould has two holes
- How to open a tamper-proof battery door
- How to connect multiusers to a Touchscreen
- Developing knowledge in regards to RIC hearing aids
- How to change the wax filters on RIC aids
- Using Roger Touchscreen in a MLE
- Primary / Secondary talker settings
- Hearing aid nomenclature
- Troubleshooting transmitters
- How devices work together
- The range of hearing aids, why they may be chosen and how to read their codes
- Marvel hearing aids and rechargeable batteries
- Multimedia hub – how to pair and use with a device
- Summary screen on Roger Touchscreen
- Phonak Configurator – online guide when setting up AT
- Don’t take stickers off batteries and reattach – air activated!
